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Privacy policy


Imperial Bookkeeping Limited is committed to protecting and respecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or use our services. By using our website, you agree to the collection and use of your personal information in accordance with this policy in accordance with the UK’s data protection legislation including the UK GDPR and Data Protection Act 2018.

Information We Collect

We may collect and process the following types of personal information:

  1. Identity and contact information, such as your name, email address, phone number, and physical address.
  2. Financial and transactional data, such as your billing and payment details when you purchase our services.
  3. Technical data, including your IP address, browser type, device information, and other data collected through cookies and similar technologies.
  4. Usage data, such as information about how you interact with our website, including the page you visit and the time you spend on each page.
  5. Marketing and communications preferences, such as your subscription to our newsletter or your consent to receive marketing communications.

How We Collect Information

We collect personal information through various methods, including:

  1. Directly from you: When you complete forms on our website, such as contact forms, newsletter sign-ups, or when you purchase our services.
  2. Automated technologies: When you browse our website, we may collect informational through cookies, server logs, and other similar technologies.
  3. Third parties, such as social media platforms, analytics providers, or payment processors.

How We Use the Information

We use the collected information for various purposes, including:

  1. Providing our bookkeeping and accounting services.
  2. Managing and administering your account with us.
  3. Processing transactions and facilitating payments.
  4. Responding to your inquiries and requests.
  5. Sending you marketing communications if you have opted in.
  6. Personalising your experience on our website.
  7. Maintaining the security and integrity of our website and services.
  8. Analysing and improving the performance and functionality of our website.
  9. Complying with legal and regulatory requirements.

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

  1. Your consent, which you can withdraw at any time.
  2. The performance of a contract or to take steps to enter into a contact.
  3. Compliance with legal obligations.
  4. Legitimate interests, such as improving our services, marketing our products, and maintaining the security of our website.

Third-Party Sharing

We may share your personal information with third parties in certain circumstances, including:

  1. With service providers and partners who help us provide our services, such as payment processors, hosting providers, or email service p[providers.
  2. When required by law, in response to legal requests, or to protect our rights, property, or safety and rights, property, or safety of others.
  3. In the event of a merger, acquisition, or sale of all or a portion of our assets in which case your personal information may be transferred as part of the transaction.
  4. With your consent or at your direction.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We take appropriate security measures to protect your information from unauthorised access, disclosure, or alteration.

User Rights

Under applicable data protection laws, you have the following rights concerning your personal information:

  1. The right to access your personal information held by us.
  2. The right to request the correspondence of inaccurate or incomplete personal information.
  3. The right to request the deletion or removal of your personal information there there is no legitimate reason for us to continue processing it.
  4. The right to object to the processing of your personal information under certain circumstances.
  5. The right to restrict the processing of your personal information under certain circumstances.
  6. The right to request the transfer of your personal information to another party (data portability).
  7. The right to withdraw consent to the processing of your personal information at any time, where consent is the legal basis for processing.

To exercise any of these rights, please contact us using the contact details provided on our website.

Data Transfers

If we transfer your personal information outside of the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your information. These safeguards may include:

  1. Transferring data to countries that have been deemed to pride an adequate level of protection for personal information by the European Commission.
  2. Using specific contracts approved by the European Commission which provide personal information with the same protection it has in the EEA.
  3. Transferring data to organisations that are part of the EU-US Privacy Shield or the Swiss-US Privacy Shield.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws and regulations. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about our privacy policy.

Cookie Policy

Imperial Bookkeeping Limited uses cookies and similar technologies to improve the functionality and user experience of our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences and login details to enhance your browsing experience.

How We Use Cookies

We use cookies for various purposes, including:

  1. Essential cookies: These cookies are necessary for the proper functioning of our website and cannot be turned off. They include, for example, cookies that enable you to log into secure areas of our website or use our servicers.
  2. Analytical/performance cookies: These cookies help us understand how visitors interact with our website, such as which pages are visited most frequently and how users navigate our site. This information helps us improve our website’s performance and user experience.
  3. Functionality cookies: These cookies enable us to personalise our content for you and remember your preferences, such as your chosen language or region.
  4. Targeting/advertising cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Your Choices Regarding Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

  1. View and delete cookies.
  2. Block or allow all cookies.
  3. Receive notifications when cookies are set.

Please note that disabling Cookies may affect the functionality and user experience of our website.

Contact Us

If you have any questions or concerns about our Privacy and Cookies Policy or our data processing practices, please contact us using the contact information provided on our website.

The principles of personal data protection and cookie policy have been updated on April 11th, 2023.


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